New Trends in Performance Management
“Performance management can be defined as a systematic
process for improving organizational performance by developing the performance
of individuals and teams” (Armstrong, 2006)
Over last five years performance management (PM) has changed
dramatically (Sloan, et al., 2017) . Continuous PM is an
emerging trend and most of the top companies adopting it with there own
research. Agile goal management, continuous feedback and check-ins are becoming
common performance management practices (Sloan, et al., 2017) .
Most of the top company executives feel the need to redesign
the performance management, 79% of them rate it as a high priority (Sloan, et
al., 2017) .
Note:From Performance management: Percentage of respondents rating
this trend ‘Important” or “Very important”, (Sloan,
Agarwal & Sherman, 2017, p.40)
Today companies operate differently they value team approach, feedback, training and development and performance (Bersin, et
al., 2017). As organizations become more team centric PM should change from evaluating
individual performance to evaluate the contribution to team (Sloan, et
al., 2017) .
With this companies moved to continuous PM, companies like
Cisco, General Electric(GE), IBM and Patagonia continuous practices to empower
local leaders create better teams (Sloan, et al., 2017) . Companies like
Google, Cisco, GM and Atlassian have evaluated the behavior of high performing
teams and used that information on continuous performance management to help teams learn from better
performers. These companies have build software to evaluate group goals and
measure the individual’s contribution to the team and to understand team
dynamics, eg ; GE has developed an app gain insight from managers and employees,
including upward feedback (Sloan, et al., 2017) .
Apps and software increase quality and quantity of data
which will give organizations more information to make decisions such as
identify high performance and decide on promotions and appropriate pay. According
to Bersin, et al., (2017), such software
enables organizations to;
1.
Enable goal making more transparent mobile and
digital
2.
Enable easy progress monitoring
3.
Provide continuous feedback
4.
Providing instant information/ Facilitate team
surveys
5.
Can use developments in Artificial intelligence
6.
Supporting career development
7.
Offering easy integration of other productivity
tools
PM revolutions gathers speed as more and more organizations seek
innovative ways to develop human capital.
References
Armstrong, M., 2006. Perfromance Management: Key
Stratergies and Practical Guidelines. 3rd ed. london: Kogan page .
Bersin, J.,
McDowell, T., Rahnema, A. & Durme, Y. V., 2017. Organizations of
future: Arriving now, s.l.: Deloitte University Press.
Sloan, N.,
Agarwal, D. & Sherman, S., 2017. Deloitte Global Human Capital Trends,
Colorado: Deloitte University Press.

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