Engaging the Workforce
Employee engagement means people are committed to there work
and to the organization (Armstrong , 2017)
What
drives engagement
From: The Simply Irresistible
Organization (Bersin, Daichendt, & Kaplan,
2016,p.6)
Levels of
engagement
Engaged employees – work with a passion, has an
emotional attachment with there work and to company. Drive innovation in the
organization and help to move the organization forward (Krueger &
Killham, 2006) .
Disengaged employees- Work but not engaged to their
work. Put in time but do not work with passion or with energy (Krueger &
Killham, 2006) .
Actively disengaged– Unhappy at work and shows the
disappointment, they can discourage colleagues and undermine the work (Krueger &
Killham, 2006) .
Recent developments
and findings in employee engagement.
Survey in USA reveal 34% of the work force are
engaged while 16.5% is actively disengaged and remaining 53% is belonging to
not engaged category (Harter, 2018) . In first 6 months
of 2018 actively, disengaged workers percentage has gone down to 13% and number
is decreasing for past 10 years (Harter, 2018) .
From: U.S Employee Engagement Trend, August 2018 (Harter, 2018)
From: Creativity on the job, September 2006 (Krueger & Killham, 2006)
Higher levels of employee engagement increase the likelihood of
individual employee generate new ideas as well as in a team situation idea generation
can be improved (Krueger & Killham, 2006) . Also, shown a
positive correlation with customer engagement and employee engagement (Krueger &
Killham, 2006) .
From: Sharing ideas with Customers, September 2006 (Krueger & Killham, 2006)
Leadership- plays a significant role in employee engagement (Mizne, 2019) . There is a common
saying “People do not quit their jobs, they quit their bosses”. Inspirational leaders
create more stronger and engaged teams.
Feedback– necessity in modern workplace, workers who
do not receive any feedback or little feedback were actively disengaged (Mizne, 2019) .
Work life balance- More evident in best performing
companies they embrace flexibility (Mizne, 2019) .
Technology- New software and applications helps
managers to collect more data and use them to identify the challenges they face
and identify the opportunities (Mizne, 2019) .
References
Armstrong , M. (2017). Amstrong's handbook of
human resource managment practice . London: Kogan page .
Bersin, J., Daichendt, A., & Kaplan, M. (2016). Engaging
the workforce. Retrieved from Deloitte:
https://www2.deloitte.com/content/dam/Deloitte/us/Documents/human-capital/us-cons-engaging-the-workforce.pdf
Harter, J. (2018, August 26). Employee Engagement
on the Rise in the U.S. Retrieved from Gallup: https://news.gallup.com/poll/241649/employee-engagement-rise.aspx
Krueger , J., & Killham, E. (2006, September
14). Who's Driving Innovation at Your Company? Retrieved from Gallup:
https://news.gallup.com/businessjournal/24472/whos-driving-innovation-your-company.aspx
Mizne, D. (2019). 7 Intriguing Employee
Engagement Trends For 2019. Retrieved from 15 Live:
https://www.15five.com/blog/7-employee-engagement-trends-2019/




Employee engagement can present itself in a variety of policies and practices within an organization and it reflecting the company culture..too
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